Standard Swim Spa Delivery – urban area

A Standard Metro Swim Spa Delivery applies to swim spas and spas larger than 2.3m2 being delivered in urban or ‘metro’ areas.

A Standard Metro Swim Spa Delivery is an extra charge on your sales order. It applies to swim spas and spas larger than 2.3m2.

This service covers delivery to your property only. It does not cover non-standard deliveries, installation or the hiring of a crane or Hiab to unload and place the spa or swim into position (unless specified on the sales order). You will need to organise this yourself, as explained below.

Please note, it is virtually impossible to move a swim spa by hand once in position. For this reason, it is vital that it is placed in its final position whilst the crane or hiab truck is on-site.

If you require the spa or swim spa to be placed into position using a trolley, instead of a crane or hiab, then this is considered ‘Non-Standard’ and will need to be quoted separately prior to delivery.

Self-pickup from Warehouse

If you have chosen to collect your spa from the warehouse yourself, or you have assigned a courier to collect it, you will be responsible for it as soon as it has left our warehouse.

It is recommended that, even if you assign a courier to pick up the product, you are also present to inspect the goods at our warehouse so you know what condition it was in prior to departure and delivery.

Please note: At the point of collection, the spa or swim spa becomes your property and you will be liable for any damage. Please make sure to have insurance.